STRATEGIC PLAN 2023-2028

This 5-year strategic plan outlines the Institute for Health Care Quality Improvement and Performance (IHQIP) goals and objectives for improving the quality of healthcare and health outcomes in Somalia. Through a combination of education, research, advocacy, and technical assistance, IHQIP will work to strengthen the capacity of the healthcare workforce, improve healthcare access and quality, and build a culture of patient-centered care. The success of this plan will depend on strong partnerships and collaborations with other stakeholders in the healthcare system, as well as a commitment to ongoing evaluation and sustainability.

IHQIP is a nonprofit organization dedicated to improving the quality of healthcare in Somalia. Since its establishment, IHQIP has been conducting needs assessment, capacity building, and research activities to improve healthcare delivery and patient outcomes in the country. IHQIP works in collaboration with the government, local communities, and other stakeholders to address the challenges faced by the healthcare system in Somalia. The organization is committed to promoting quality, equity, and accessibility in healthcare through evidence-based interventions and innovations. With a team of dedicated professionals and a network of partners, IHQIP is making significant strides in advancing healthcare quality and performance in Somalia.

IHQIP's mission is focused on improving the quality and performance of healthcare services in Somalia through its various departments and programs. The following is a brief overview of the tasks carried out by every department, which will be explained further in this document.

• Conducting research on healthcare quality and performance in Somalia - This includes conducting surveys or studies to evaluate the quality and effectiveness of healthcare services in different regions of Somalia and identifying specific challenges or gaps in the healthcare system that need to be addressed.

• Developing and promoting best practices for healthcare providers and organizations – This includes developing guidelines or standards for healthcare providers to follow in order to ensure quality and safety in their practices. It also includes creating educational materials or resources that can be shared widely to help providers learn about these best practices and incorporate them into their work.

• Offering training and education to healthcare professionals to improve their skills and knowledge – This includes offering workshops, seminars, or online courses to healthcare professionals on topics such as infection control, patient safety, or clinical skills. In addition to providing ongoing coaching or mentoring to help providers apply what they have learned in their day-to-day work.

• Advocating for policies and reforms that improve healthcare quality and access for all – This includes working with government officials or other stakeholders to push for changes to healthcare policies or regulations that could improve access to care or ensure that healthcare providers are held accountable for delivering high-quality services. In addition to engaging in public awareness campaigns to raise awareness about the importance of healthcare access and quality.

• Providing technical assistance and support to healthcare organizations to help them improve their operations and outcomes – This includes offering consulting or advisory services to healthcare organizations to help them identify areas for improvement in their operations, finances, or patient outcomes. This consists of providing training or resources to help these organizations implement new processes or systems to address these challenges.

• Collaborating with other stakeholders in the healthcare system, such as government agencies, NGOs, and community groups, to achieve common goals -This includes partner with other organizations working in the healthcare sector to share resources, knowledge, or expertise, and to coordinate efforts around specific healthcare challenges. In addition to engaging with community groups and patient advocacy organizations to ensure that the needs and perspectives of patients are taken into account in healthcare planning and delivery.

Mission: To improve the quality of healthcare and health outcomes for all in Somalia by providing education, research, advocacy, and technical assistance to healthcare providers and organizations.

Vision: A healthcare system that is equitable, accessible, and delivers high-quality care to all patients.

Goals:

1. Improve healthcare quality and safety through the development and promotion of best practices for healthcare providers and organizations.

2. Increase access to healthcare services for underserved populations through policy advocacy and technical assistance to healthcare organizations.

3. Build a culture of patient-centered care by promoting patient engagement and empowerment.

4. Strengthen the capacity of the Somali healthcare workforce through education, training, and mentorship.

5. Expand IHQIP's reach and impact through strategic partnerships and collaborations.

Year 1:

• Develop and disseminate guidelines and standards for healthcare providers and organizations to ensure quality and safety in healthcare practices.
• Conduct needs assessments and provide technical assistance to healthcare organizations in underserved areas to increase access to care.
• Launch a patient engagement and empowerment program to improve patient-centered care.
• Develop and implement training programs for healthcare providers on best practices in healthcare delivery.
• Forge partnerships with other organizations working in the healthcare sector.

Year 2:

• Conduct research studies on healthcare quality and outcomes in Somalia and disseminate findings through a peer-reviewed journal.
• Advocate for policies and reforms to improve healthcare quality and access for all Somalis.
• Expand patient engagement and empowerment program to reach more patients and communities.
• Develop and implement advanced training programs for healthcare providers to improve clinical skills and expertise.
• Strengthen existing partnerships and establish new ones with organizations and stakeholders in the healthcare sector.

Year 3:

• Launch a pilot program to improve healthcare delivery in rural and remote areas through the use of telemedicine and other innovative technologies.
• Develop and implement a quality improvement program to help healthcare organizations improve their operations and patient outcomes.
• Expand patient engagement and empowerment program to include advocacy and support services for patients.
• Develop and implement a leadership development program for healthcare providers and administrators.
• Establish a formal partnership with the Somali government to align IHQIP's work with national healthcare priorities.

Year 4:

• Scale up the telemedicine program to reach more communities and patients.
• Conduct a national healthcare workforce needs assessment and develop a strategic plan to address gaps and challenges.
• Establish a center of excellence for healthcare quality improvement and research.
• Develop and implement a mentorship program to support the professional development of early-career healthcare providers.
• Strengthen existing partnerships and establish new ones with international organizations and donors.

Year 5:

• Expand the telemedicine program to cover the entire country.
• Establish a national healthcare quality improvement network to facilitate collaboration and knowledge-sharing among healthcare organizations.
• Conduct a national healthcare financing and resource allocation study to inform policy advocacy efforts.
• Develop and implement a continuing education program for healthcare providers to ensure ongoing professional development.
• Evaluate IHQIP's impact and develop a sustainability plan to ensure continued success beyond the 5-year strategic plan.